Open opportunities need follow-up

Test Joy safely, then track what becomes a booking.

Missed-call recovery for repair shops

AI receptionist for auto repair shops

ShopReceptionist helps auto repair shops recover missed calls with Joy, an AI receptionist that captures vehicle details, service requests, urgency, and owner-ready summaries without guessing at diagnosis or pricing.

Built for phone-first repair teams that need better intake for brake calls, oil changes, diagnostics, no-starts, tire service, status requests, and after-hours appointments.

Why auto repair shops, garages, service centers, tire shops, and mobile mechanics that lose jobs when callers reach voicemail or wait too long for a callback. need this

  • When the phone rings and nobody answers, the customer may call the next shop.
  • Service writers miss calls while helping walk-ins, writing estimates, checking parts, and updating customers.
  • Voicemail rarely captures the vehicle, issue, urgency, preferred time, and best callback number clearly.
  • After-hours callers often have high intent, but they go cold before the shop opens.
  • Generic answering services can take messages without understanding repair-shop intake.

What ShopReceptionist captures

  • Joy answers missed, overflow, and after-hours repair calls.
  • Caller name, phone number, vehicle year, make, model, issue, urgency, and preferred appointment window captured.
  • Owner-ready summaries sent for fast follow-up by phone, email, SMS, or Telegram alert workflows.
  • Guardrails prevent unsafe diagnosis or unapproved pricing promises.
  • A safe test-number pilot lets the owner approve Joy's script before forwarding the main line.
  • A C$97 Revenue Pilot tests five agreed call situations on a safe number before main-line forwarding.

Local fit

Built around the way local repair shoppers call.

Service area

Built for phone-first repair teams that need better intake for brake calls, oil changes, diagnostics, no-starts, tire service, status requests, and after-hours appointments.

Local phone pressure

When the phone rings and nobody answers, the customer may call the next shop.

Pilot fit

A C$97 Revenue Pilot tests five agreed call situations on a safe number before main-line forwarding.

Common questions

What does an AI receptionist do for an auto repair shop?

An AI receptionist answers calls when the shop is busy or closed, asks repair-specific intake questions, captures vehicle and service details, and sends the owner a clear summary for follow-up.

Can Joy diagnose a car problem or quote repair prices?

No. Joy should not diagnose vehicles or promise exact pricing unless the shop has approved that information. Joy captures the request, sets expectations, and alerts the shop so a human can confirm the next step.

Which details can Joy collect from repair callers?

Joy can collect the caller name, phone number, vehicle year, make and model, service needed, urgency, whether the vehicle is drivable, preferred appointment window, and best callback time.

Can ShopReceptionist help with after-hours calls?

Yes. After-hours answering is one of the easiest ways to start because it captures repair leads that would otherwise wait in voicemail or call another shop.

Can the owner approve the call flow before real customers use it?

Yes. ShopReceptionist can start with a safe test number so the owner can hear Joy answer sample calls and approve the script before forwarding the main shop line.

How does the C$97 Revenue Pilot work?

The 14-day pilot configures a safe test number, five agreed test calls, up to 100 live AI minutes, notifications, and an outcome report before the owner approves main-line forwarding.